Our Principles
Innovation aims at transforming scientific knowledge as well as common sense observation into value creation for our customers and our internal processes. We believe the voice of the customer is a key source of innovation. Think broadly about innovation, beyond product, to identify solutions and develop systems which meet requirements of customers.
Vision
Founder of Suntech Mr. Mukesh Faldu saw in this venture his dream project to cater to the industry with quality abrasive products. Through his untiring dedication and leadership he steered the company to the present heights. He achieved this by incorporating in the vision, the concept of total grinding solution for fine finishing applications.
Mission
Mr. Sandeep Faldu the present Managing Director is ably carrying forward the vision with the same dedication and understanding. The goal is to become a global player. This would be made possible by imbibing the latest trends of technological up gradation and advancement in production, providing international quality products, innovative customer service, and moral, ethical and transparent business practices.
Objectives
- Success through Quality
- Success through Competence
- Success through Commitment
Business principles
We have built our business on the firm belief that long-term success can only be achieved if we contribute to the prosperity of our customers and the personal development of our employees. This document is not just a set of principles; it is about how we want to do business. We are committed to the following business principles in all countries, taking into account local legislation, cultural and religious practices.
Customer Care
We are obliged to our customers for trusting us since 2012, making possible the growth of our company, and we fight for their success. We listen to the voice of the customer in our decision making process.
Quality Assurance
Everywhere in the world, our main brand, Suntech Abrasives, represents a promise to the customer that our products are safe and of outstanding quality.
Leadership and personal responsibility
Our success is based on our people. We treat each other with respect and courtesy and expect everyone to promote a sense of personal responsibility. We recruit competent and motivated people who respect our values, provide equal opportunities for their development and do not tolerate any form of harassment or discrimination.
Health and safety
We are committed to provide a safe and healthy workplace for employees, contractors and communities. Our health and safety motto is that every person goes home safe and healthy every day.
Innovation
Innovation aims at transforming scientific knowledge and common sense observation into value creation for our customers and our processes. We recognize innovation as the main driver to differentiate our products and services from competition. We believe innovation has to be fed by the voice of the customer.
Environment
We strive to use natural resources efficiently and reduce the environmental burden of waste generation and emissions to the air, water and land.